/* YUCUS contact and private conversation styles. */
.online-contact{padding-top:75px;scroll-margin-top:115px}.message-layout{display:grid;grid-template-columns:1.65fr 1fr;gap:90px}.message-fields{display:grid;grid-template-columns:1fr 1fr;gap:24px 25px}.message-field label,.message-query-form>label{display:block;font-size:11px;margin-bottom:9px;font-weight:400}.message-field label>span{color:var(--rust)}.message-field label small{font-size:9px;color:var(--muted);margin-left:7px}.message-wide{grid-column:1/-1}.message-field input,.message-field textarea,.message-query-row input{border:1px solid var(--line);border-radius:0;background:#faf8f1;width:100%;padding:12px 14px;color:var(--ink);font-size:13px;outline:none;min-width:0;transition:border-color .2s,box-shadow .2s}.message-field input{height:45px}.message-field textarea{min-height:150px;resize:vertical;line-height:1.8}.message-field input:focus,.message-field textarea:focus,.message-query-row input:focus{border-color:var(--forest);box-shadow:0 0 0 1px var(--forest)}.message-field input::placeholder,.message-field textarea::placeholder,.message-query-row input::placeholder{color:#879082;font-size:11px}.message-field-help{font-size:10px;line-height:1.8;color:var(--muted);margin-top:8px}.message-honeypot{position:absolute!important;left:-9999px!important;width:1px!important;height:1px!important;overflow:hidden!important;opacity:0!important;pointer-events:none!important}.message-consent{display:flex;align-items:flex-start;gap:10px;font-size:11px;line-height:1.8;margin-top:24px;cursor:pointer}.message-consent>input{margin:4px 0 0;accent-color:var(--forest);width:14px;height:14px;flex:none}.message-form-note{font-size:10px;line-height:1.9;color:var(--muted);margin:14px 0 22px;max-width:570px}.button{padding:13px 22px;display:inline-flex;align-items:center;justify-content:center;gap:30px;border:1px solid var(--forest);border-radius:0;font-size:12px;line-height:1.5;cursor:pointer}.button span{font-size:21px;line-height:1}.button.primary{background:var(--forest);color:var(--paper)}.button.primary:hover:not(:disabled){background:#254f41}.button.message-outline{background:transparent;color:var(--forest)}.button.message-outline:hover:not(:disabled){background:#e6e9dd}.message-submit{min-width:190px}.message-guide{background:#e6e8de;padding:35px 30px;align-self:start}.message-guide .micro{font-size:8px;color:var(--muted)}.dialogue-symbol{font:90px/1 var(--serif);color:#819780;margin:35px 0 25px}.message-guide h3{font-size:32px;line-height:1.2;margin-bottom:22px}.message-guide>p:not(.micro){font-size:12px;color:var(--muted);line-height:1.95}.message-guide>.text-link{font-size:11px;gap:24px;margin-top:25px}.message-error{color:#923f27;border:1px solid #cba189;background:#f2e4d8;font-size:12px;line-height:1.9;padding:12px 15px;margin:15px 0}.message-error:focus{outline:2px solid var(--rust);outline-offset:3px}.message-success{border:1px solid var(--line);background:#e9ecdf;padding:35px}.message-success-mark{font-size:25px;color:var(--forest);display:grid;place-items:center;border:1px solid #a7b59b;border-radius:50%;width:45px;height:45px;margin-bottom:24px}.message-success h3{font-size:33px;line-height:1.2;margin-bottom:22px}.message-success>p{font-size:12px;line-height:1.95;margin-top:15px;color:var(--muted)}.message-success strong{font-weight:400;color:var(--ink)}#message-query-code{display:block;padding:17px 18px;border:1px solid #bfcbb4;background:#f7f8ef;font-size:14px;letter-spacing:.04em;overflow-wrap:anywhere;margin-top:20px;font-family:"Courier New",monospace;color:var(--ink)}.message-success-actions{display:flex;flex-wrap:wrap;gap:12px;margin-top:20px}.message-success-actions .button{font-size:10px;padding:10px 14px;gap:15px}.message-secret-note{font-size:10px!important}.message-success>.text-link{font-size:11px;margin-top:20px;border:0;background:transparent;padding:0 0 6px;border-bottom:1px solid var(--ink);gap:25px}.message-notice{position:fixed;bottom:24px;left:50%;transform:translateX(-50%);max-width:calc(100% - 36px);padding:13px 22px;background:var(--forest);color:var(--paper);font-size:12px;line-height:1.8;z-index:150;box-shadow:0 8px 35px #173e3430}.message-lookup{padding:60px;background:#e6e8de;margin-block:80px;scroll-margin-top:115px}.message-lookup-heading h2{font-size:40px;margin-top:20px}.message-lookup-heading>p:not(.eyebrow){font-size:12px;color:var(--muted);margin-top:18px}.message-query-form{margin-top:30px}.message-query-row{display:flex;gap:12px;align-items:stretch}.message-query-row input{flex:1;min-width:0;background:var(--paper-light);height:47px;font:14px "Courier New",monospace;letter-spacing:.04em}.message-query-row .button{font-size:11px;gap:20px;white-space:nowrap}.message-query-result{margin-top:35px;border-top:1px solid #b9c5b0;padding-top:30px}.message-ticket-head{display:flex;align-items:flex-start;gap:20px;justify-content:space-between}.message-small-label{font-size:9px;color:var(--muted)}.message-ticket-head h3{font-size:29px;line-height:1.4;overflow-wrap:anywhere;margin-top:8px}.message-status{font-size:9px;border:1px solid #bdc9b3;padding:3px 10px;flex:none;white-space:nowrap}.message-status-replied{background:#d5dfc9;border-color:#9eae8d}.message-status-closed,.message-status-archived{background:#dedfd5;color:#627062}.message-updated{font-size:9px;color:var(--muted);margin-top:15px}.message-timeline{list-style:none;padding:0;margin:25px 0 0}.message-entry{border-left:2px solid #becbb2;background:#f2f3e9;padding:20px 23px;margin-top:16px}.message-entry.from-admin{background:#dce5d1;border-color:#718c69}.message-entry-heading{display:flex;align-items:center;justify-content:space-between;gap:15px;font-size:10px;color:var(--muted)}.message-entry-heading strong{font-weight:400;color:var(--ink)}.message-entry-heading time{font-size:9px;white-space:nowrap}.message-entry>p{font-size:12px;line-height:1.95;white-space:pre-wrap;overflow-wrap:anywhere;margin-top:15px;color:var(--ink)}.message-waiting{font-size:11px;color:var(--muted);line-height:1.95;margin-top:25px}.message-copy-helper{position:fixed;left:-9999px;top:-9999px;opacity:0}
@media(max-width:1100px){.message-layout{gap:55px}.message-guide{padding:30px 24px}.message-guide h3{font-size:28px}.message-lookup{padding:45px}.online-contact{padding-top:60px}}
@media(max-width:800px){.message-layout{grid-template-columns:1.6fr 1fr;gap:35px}.message-fields{grid-template-columns:1fr;gap:22px}.message-wide{grid-column:auto}.message-guide{padding:25px 20px}.message-guide h3{font-size:27px}.message-guide>p:not(.micro){font-size:11px}.message-guide>.text-link{font-size:10px;gap:15px}.dialogue-symbol{font-size:65px;margin:25px 0}.message-lookup{padding:35px;margin-block:60px}.message-lookup-heading h2{font-size:35px}.message-query-row{flex-direction:column}.message-query-row .button{align-self:flex-start}.message-query-row input{flex:none}.message-success{padding:25px}.message-success h3{font-size:28px}#message-query-code{font-size:12px}.message-ticket-head h3{font-size:26px}}
@media(max-width:540px){.online-contact{padding-top:48px}.message-layout{grid-template-columns:1fr;gap:30px}.message-fields{gap:20px}.message-field label{font-size:11px}.message-field input,.message-field textarea{font-size:12px}.message-guide{padding:27px;display:grid;grid-template-columns:1fr 70px;gap:0 15px}.message-guide .micro{grid-column:1}.dialogue-symbol{grid-column:2;grid-row:1/4;font-size:65px;margin:0;align-self:center;text-align:right}.message-guide h3{font-size:27px;grid-column:1;margin-top:18px;margin-bottom:14px}.message-guide>p:not(.micro){grid-column:1/-1;font-size:11px;max-width:340px}.message-guide>.text-link{grid-column:1/-1;justify-self:start;margin-top:17px}.message-form-note{font-size:9px}.message-consent{font-size:10px}.message-submit{width:100%;justify-content:space-between;padding:13px 18px}.message-lookup{padding:28px 20px;margin-block:48px}.message-lookup-heading h2{font-size:31px;line-height:1.2}.message-lookup-heading>p:not(.eyebrow){font-size:11px}.message-query-row input{font-size:12px;letter-spacing:0}.message-query-row input::placeholder{font-size:10px}.message-query-row .button{width:100%;justify-content:space-between}.message-query-result{margin-top:28px;padding-top:25px}.message-ticket-head{display:block}.message-status{display:inline-block;margin-top:15px}.message-ticket-head h3{font-size:25px}.message-entry{padding:17px 16px}.message-entry-heading{display:block;font-size:10px}.message-entry-heading time{display:block;margin-top:5px;font-size:8px}.message-entry>p{font-size:11px;margin-top:12px}.message-success{padding:25px 20px}.message-success-actions{display:grid;grid-template-columns:1fr}.message-success-actions .button{width:100%;font-size:11px}.message-success>p{font-size:11px}.message-success h3{font-size:29px}.message-error{font-size:11px}}